This email is a simple note to say thank you. Your team made my experience with J&M Automotive rewarding and memorable. In today's market it's the little things that matter, and you folks do the little things in a big way.
My experience at j&m auto was great from the time i walked through the door.My salesmen Vinny P was great he made me very comfortable with my purchase and I would recommend that that if you are looking for a car or truck this is the place to go and he (Vinny) is the person you want to ask for.
|paul was great|
recently purchased my dream wrangler, my salesman was paul . no pressure he explained everything. When we came to pick it up it looked super I would recommend paul and j&m
We are very happy with the quality and professionalism of the service we have received. As new to the United States we really appreciate their honest approach.
Branwen & Pierre Purseigle
paul is a really good salesperson and really helped the process go smoothly when buying a ford f150 he is very honest and trustworthy.
picked up a car I bought for my daughter, salesman paul was straightforward no bs .car had a few minor issues ,which paul took care of, I would recomend paul and j&M to anyone
|Thank You to Brad Baumhor|
Just bought my second vehicle from J&M with Brad's assistance. It was a pleasure from start to finish. Brad is fair, honest and very customer focused. My wife and daughter are very pleased with the car, especially the thorough safety check- Highly recommend.
Im very pleased with my new car! I was helped by a Mr Vinny Petta, and a Mr Ken Nelson. They both had excellent customer service. Vinny treated me and my wife as friends, they made us feel like we were part of the family. We have already referred one of our friends and they gave them the same treatment,i will continue to refer people J & M Automotive!thank you guys very much
Dave was my salesman and he is the only guy who I would ever buy a car from! J&M Automotive is very professional and I highly recommend them!
Jeff was our salesman and we were very happy with everything from start to finish. Everyone was helpful and we would certainly recommend J&M to other people!
|Just cant say it enough|
Paul, It was a pleasure working with you again. Thank you for all your help!. I am sure we will see you again =)
Stephen, Kirsten, Biggs & Sue Morano
this is the fourth car we have purchased at j&m . each time we have purchased a car from j&m our experience has been wonderful. the sales staff has always been warm, friendly & honest. the loan processing was quick & painless and the friendliness extends from the front desk on. thanks j & m!
|Review for Dave DeCarolo as of Jan 24, 2013|
As someone who studies and reports on business excellence, I am happy to report that my family's experience with J&M and DAVE DECARLO in particular was OUTSTANDING..and J & M came recommended by a local mechanic who spoke about the quality of service and care and overall credibility so our expectations were already high...Dave was exceptionally skillful in addressing a family's need to participate in the car buying..he was responsive, informed, acessible, patient and a fabulous ambassador for this OR ANY BUSINESS, especially in a buying situation..thank you so much..Dr. Laurie Anderson
We bought two vehicle’s from J&M this year the 1st time we walked into the dealer we felt very comfortable no one attacked us, Vinnie came over and said when we need to talk to someone he would be around. We found the truck we wanted online prior to going to the dealer, so we asked about it he was very informative and we picked it up the next day. The 2nd truck was needed quickly so being that he was so professional the 1st time we went back we had the 2nd truck in 4 days this was over the holiday. It is because of Vinnie we will recommend our family and friends.
We have bought about 6 or 7 cars and this has been our smoothest transaction out of all of them! We have bought from used and new car dealers and this was the best. We highly recommend them to everyone!
Danny and Terry Fennelly
To start, J&M Automotive is over an hour away from us. So you could imagine the hesitation we had as it's not as local as we would have liked. From the minute the first call was made to them, Vinny caught our attention. There was no pressure and he was as open and honest to every question we had. This proved to be true when we arrived and it was his day off. We were met by Jeff, not by him honing in on us or by pressuring us. We test drove a couple of cars and there was not an ounce of pressure. Jeff was professional and friendly and voiced his opinion on what we were driving and was honest in answering a question with a statement of "well I'm not sure but I can ask the mechanic"..This even further anchored my trust in our experience..he wasn't pulling the wool over our eyes, he didn't answer our questions with lies, he even went as far as to say "I don't want to give you bad info" (This is something you don't get from a used car dealer) We chose a different vehicle then what we went there to look at, not by influence, but by the quality of the vehicles on the lot. Each one seemed to be better then the last one we looked at and drove. We were introduced to Ken In the finance office. Great guy, even with a couple credit issues we have,as smooth and quick as getting us financed was, by the time we finished with Ken, I literally said that was so easy I didn't even feel like we bought a car. No hassle, No haggle and professional staff. I wrote this huge review because I can honestly say that when we received the finished product that Vinny presented to us, I was beyond impressed. As we drove off the lot, and with almost twenty years of personal buying experience,I can honestly say we couldn't be happier. Our second vehicle will need to be replaced, and I will be coming back here to purchase, no question. Thank you J&M Automitive for the best honest car buying experience either one of us has had.
Mike & Jill
Very Happy!!! Great service with everyone we dealt with. Paul and Ken had awesome customer service. I tell all my friends about J AND M and would return to purchase cars again.
A standout dealership, salesman Vinny and finance person Ken. I made the process longer than it should have been due to indecisiveness and an unknown financial glitch. Huge patience by all at J & M until I was totally confident and comfortable with my purchase decision. The people are great (specifically the type of people you want to deal with), the environment inside and out on the lots is pleasant and inviting and the cars are priced to sell. Good deals abound. The difficult decision is which of the good deals to select. No pressure from Vinny, Ken or J & M. Instead an honest interest in making certain that the buyer is comfortable with the purchase before the purchase is made. Whether the people, the showroom, the ample and loaded lot or the practices of J & M (including willingness/encouragement to have the vehicle checked by the buyer's mechanic, vehicles priced to sell and significantly better deals than other lots, etc.), dealing with J & M, Vinny and Ken is a very positive experience. My next vehicle purchase will be at J & M. There is no reason to go anywhere else. Though I had never even heard of J & M prior to a late November or December 2012 start in checking out dealerships in Bridgeport and Milford and beyond to Naugatuck, no other deaership can match the used car inventory, pricing and experience. This place is a slam dunk. Don't waste time going anywhere else if you seek a used vehicle. You will not do better than J & M.
Walking into J&M auto, I was very happy with the quick service and knowlegable employes that helped me get into the best car for my budget and my family. The financing was quick and easy. I am overall very happy with the service at J&M auto and will be recomending to my family and friends. Thank you J&M!
This dealership is Awesome! Theres nothing more that I hate doing than buying cars. J&M Automotive and Brad changed that completely. They're awesome to deal with. From the minute you walk in, you can tell its going to be different. The prices can't be beat and the experience is just simply awesome. My salesman Brad was laid back and easy to deal with. We did the 'small talk' thing and business at the same time. He was the best salesman I've ever dealt with!!! "No pressure sales" are priceless and thats what you get at J&M Automotive. I bought a 2005 Toyota Tundra from these guys and it was delivered to me in better than new condition. Ken was also easy to work with. He didn't try to force me into signing anything I didn't want. Once again NO PRESSURE. Thank you guys for an awesome buying experience and I looked forward to buying my next car from Brad and Ken. You guys are AWESOME!!!!!!!
Louis has sold us two cars in the past year and we couldn't be happier with the service from bothe the dealershiop and especially Louis. He has always been honest about the cars we were interested in without being agressive. He gave us the time we needed to make up our minds about the purchases we made and did all he could to meet our requests. He is an asset to the business and displays outstanding customer service.
GREAT!!!! greeted promptley, very honest and helpful, great servive, and very friendly workers!! Paul Pitcher was our salesman, and he was very honest, right up front, friendly.. I would totally reccomend J&M Automotive to ANYONE and EVERYONE!!!!
this was the 2nd vehicle we bought from paul at j&m paul always explains everything to us no pressure at all we will continue to recomend paul and j&M
Experience at J&m was good, i highly recommend them. Looking into purchasing more vehicles in the future. the process was a breeze. Thank you paul & ken!
Went online, website is very informative, came in for about an hour & half, financing was quick & easy with Ken & Brad was a great salesperson. Did everything he could to see we had a good experience buying our car.
I recently purchased a car from J&M and had a great experience. Everyone was very friendly and personable. Vinny was a big help- I didn't feel rushed or pressured, and he stuck with us untl we found the perfect car. I would definitely recommend J&M to anyone looking to purchase a car.
You almost feel like you're purchasing a brand new car by the treatment that you receive. Vinnie is a great salesmen, very helpful and honest. The loan officer was also terrific. We had a very pleasant buying experience at J&M.
Ken and Dave were great to work with and in answering my questions. Never did I feel like I was inconveinence to them any time I called and they were quick and helpful in everything I inquired about. The car itself was a great deal and I am glad to have driven the 1.5 hours to J&M to purchase my car. I will definitely reccomend friends and family to this dealership in the future and come back when I am in need of a new car. All the staff was friendly and welcoming. Thanks for my new Jeep!!
We are enjoying our Lexus RS300. Thanks to Vinny who did a good job in dealing with us. My wife was really hesistant when we got to the office. She said that the Guy looks so rude. But after having a little chat with Vinny, she said she was definitely wrong with her impression. I would highly recomend J&M automotive to our friends interested in buying a pre owned car. Thanks a lot Vinny. You did a good Job!
Exellelent expierence!! Dave was great and very helpful!! I would highly recommend J&M to anyone looking for a great used car!!
This is my second time purchasing a car through J&M, and both time have been a total pleasure! Paul has been an incredible sales person and made sure to do anything and everything to please me! I have had great luck with my first purchase and know that I will have equal luck with my second! Im confindent in this because they are all very professional and personable!! Ken the finance manager was a pleasure to do business with. He made my experience here again guick and painless!! I will continue to highly recommend my friends & family here!! Thanks again! You guys are awesome, and thanks to the receptionist Alexa for helping me with her speedy typing also making it fun and painless!!
recently picked up my maxima from paul everything went very smooth no pressure paul answered all my questions would recommend paul and J&M
|best experience |
i had the best experience buying a car .Brad is the best car saleman there tthe whole j@m service the best I'll be back in 10 years to buy my next car thankyou
|A CUSTOMER WITH A SMILE!|
This was my second automobile purchase with J&M Automotive and I must say that I was equally pleased with their excellent customer service. I was able to navigate their online website with ease and located the most perfect car to drive off their lot. Vinny's knowledgeable experience in sales helped secure my decision in choosing the best car for me at a reasonable price and Ken's expert financial skills negotiated the most manageable loan in what appeared to be in a matter of seconds. I would recommend J&M to anyone looking to purchase a decent, safe, reliable vehicle in no time flat. Thanks so much for your time and help.
The entire staff especially Brad wwere courteous and friendly snd assisted us in acheiving our new purchase. They were not pushy and attended to our needs and will return for our next vehicle.
|Good Expierence!! |
Our sales man Dave and finance manager Ken were very helpful and informative! Our overall expierce was very good, and I would definetly recommend J&M to others!!
After a long search, and bad experiences at other dealers, I found the car I was looking for at J&M. The 2004 Honda CR-V was exactly what I was looking for. Dave was great, got the car ready for me in no time, and didn't pressure me into anything I didn't want to buy. I would definitely shop here for a car in the future. This time it'll be my first stop, and I'll avoid the trouble somewhere else.
|Super salesman and excellent deal|
We went to another dealer and the salesman ther told us to go to J&
I had a great experience here at J&M Automotive. Every one was nice and friendly. They never pushed me to buy anything and were willing to commidate my needs. I am very happy to say I bought my car here.
Vinny had alot of patients, very professional, great salesperson.
Afer searching at several different dealerships an private sellers, i came to J&M an found my car. Bruce was a great sales person an worked well with me. I wasnt going to finance at first but i got such a great rate & it went so smoothly that i choose to go that route. Thank you for that ken. I would recommend this dealership to anyone!
Great friendly service
Paul and Ken are the best
Fast, easy ,painless way to buy a car. Pleasure dealing with Paul. Ken was very professional.
|Great place and great people!!|
This is my first time doing business with J & M , What a great experience! Paul, Vinnie and Ken gave me a great deal and were very helpful in my decision.
I would recommend them highly and look forward to my next tranaction with them.
|5 star experience|
Good Experience with Bruce. Came in on a Thursday was driving off in my Toyota Corolla by Saturday morning. Thank you all for you help.
J&M were very professional, no pressure and felt confident we were getting decent truck
Paul was very nice and helpfull. J&M is one of the best delership so far I know. every one work here very nice and helpfull. thanks to J&M all the worker, especilly paul.
Paul was excellent! A very nice personality, and was very informative. It was a speedy process and I love my new Cadillac. Thanks to everyone at the J&M staff!
|Wonderful Experience |
Our experience at J&M was wonderful! The entire staff was friendly and low pressure. It made purchasing our vehicle an easy and stress free experience.
We bought a 2002 Hyundai Santa Fe two weeks ago. The car has very low mileage for the year and is in very good condition! There was one issue with the car that J&M fixed promptly. Great place to buy a good quality used car! The entire staff- Sales and Service were great!